The Strathallan - A Doubletree By Hilton Hotel Rochester | Rochester ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

550 East Avenue, Rochester, New York, United States of America, 14607

“This hotel is perfectly situated in a beautiful neighborhood right on the edge of downtown Rochester, making it easy to enjoy local restaurants and attractions.”view full review

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“A chic hotel with a vibrant rooftop experience” view full review

Top location:Highly rated by recent guests(9.3)

Check-in/Check-out

from 15:00-23:59

until 11 am

Amenities

Public parking is possible on site for free.

Wireless internet is available in the hotel rooms for free.

Other information

You can start your day with a full breakfast, which costs US$30 per person per day.

Maximum capacity of extra beds in a room is 1.

Pets are not allowed.

Year renovated:2012

Number of floors:9

Number of rooms:157

Former name

Strathallan a DoubleTree by Hilton

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room

Max:

4 persons

240 sq. feet

Bed options:

2 King Size Beds

Air conditioning

room details

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King Room

Max:

2 persons

240 sq. feet

Bed options:

1 King Size Bed

Air conditioning

room details

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One-Bedroom Queen Suite

Max:

4 persons

400 sq. feet

Bed options:

1 King Size Bed

Balcony

Air conditioning

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Rochester 1.2 mi

Airports

Greater Rochester International (ROC) 5.8 mi

Buffalo Niagara International (BUF) 69.2 mi

Train

Rochester, NY Station 1.1 mi

Rochester Amtrak 1.2 mi

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Suites

“I absolutely loved staying in the king suite during my visit. It was incredibly spacious, with a fluffy pillow and a very comfortable bed. The separate living area provided just the right amount of space for my family, and the private balcony was a wonderful touch, even in winter!” view full review

Delicious Restaurant

“Dining at Char was a highlight of my stay! We ordered dinners there on multiple occasions because the food was just that good. I especially appreciated that breakfast options were extensive for Hilton Diamond members, which made starting my day off right easy and enjoyable.” view full review

Free Parking!

“One of my favorite parts about this hotel is the free parking. It's such a welcome change from other hotels that charge exorbitant fees. It made our trip more affordable and stress-free!” view full review

Kid-Friendly Vibes

“The hotel was incredibly accommodating for families! We found the pool area perfect for the kids, allowing them to burn off some energy, and the complimentary breakfast included kid-friendly options that made our mornings easier.” view full review

General

No smoking on site
Free parking
Off-site parking lot
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Vending machines
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Grocery shopping service
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Swimming pool
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Full body massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Media

Flat-screen TV
AM/FM alarm clock

Location

550 East Avenue, Rochester, New York, United States of America, 14607

Map view

550 East Avenue, Rochester, New York, United States of America, 14607

City landmarks

Museums

The Strong National Museum of Play

4600 ft

Museums

George Eastman Museum

2800 ft

Events

Rochester Riverside Convention Center

1.1 mi

Mall

Village Gate Square

2100 ft

Store

Parkleigh

2100 ft

University

Eastman School of Music

3500 ft

Museums

Susan B Anthony House

1.9 mi

Museums

Strong Museum

3500 ft

Museums

Rochester Contemporary Art Center

3100 ft

353 Court St

Manhattan Square Park and Ice Rink

4500 ft

Market

Rochester Public Market

1.1 mi

Libraries

Central Library of Rochester and Monroe County

5100 ft

Gallery

Gallery R

2100 ft

Gallery

Image City Photography Gallery

2500 ft

333 Plymouth Ave N

Frontier Field

1.5 mi

Gallery

Axom Gallery

2600 ft

85 Railroad St

Black Button Distilling

5000 ft

Church

Christ Church

3100 ft

Highland Park Monument located in Frederick Douglass Memorial Square at 1208 SouthAve in Highland Park

Frederick Douglass Statue

1.5 mi

Parks

Cobbs Hill Park

1.5 mi

Bridges

Pont de Rennes Bridge

1.4 mi

Museums

High Falls

1.3 mi

45 Exchange Blvd

Times Square Building

1.2 mi

140 E Main St

Rochester Auto Museum

5200 ft

60 Browns Race

Genesee River's High Falls

1.4 mi

Public Building

Monroe County Office Building

1.2 mi

Nearby

Museums

Rochester Museum and Science Center

1300 ft

Gallery

Memorial Art Gallery

2000 ft

657 East Ave

Strasenburgh Planetarium

1200 ft

Gallery

Mark Groaning Gallery

2000 ft

Restaurants

Hattie's

300 ft

550 East Ave

Brown Hound Downtown

1900 ft

500 University Ave Memorial Art Gallery

Murphy's Law Irish Pub

1500 ft

370 East Ave

Hogan's Hideaway

1500 ft

197 Park Ave

ROAM Cafe

1900 ft

260 Park Ave

Ox And Stone

2000 ft

282 Alexander St

Locals Only

1500 ft

311 Alexander St

Great Harvest Bread Co

1600 ft

210 Park Ave

MacGregors' Grill and Tap Room

1600 ft

355 East Ave # 359

The Old Toad

2200 ft

277 Alexander St Ste 112

Shema Sushi

2000 ft

277 Alexander St

Reviews and Ratings

Reviews from guests about their experience.

76%

loved their spa retreat and can’t wait to return.

7.6/10

Very good

Rooms

7.8

Location

9.3

Service

8.0

Dining

7.2

Max

United States of America, February 2025

5.8/10

The hotel offers spacious and comfortable rooms, but my stay was marred by poor service and a significant issue with smoke coming from the restaurant. While the gym facilities are good, the dining options are pricey and the availability of certain amenities was disappointing. Parking is free but can be a hassle due to restaurant traffic, making it inconvenient for hotel guests.

Rooms

8.0

The corner rooms were large and comfortable, perfect for relaxation and work. It felt very clean and quiet.

Service

5.0

The evening staff were friendly, but I found the morning staff to be less accommodating. Overall, service left a lot to be desired given some challenges I faced.

Location

Dining

5.0

Dining at the hotel was expensive, and I found that the so-called Starbucks in the lobby was often closed. The restaurant's smell permeating the rooms was quite off-putting.

Facilities

6.0

The gym was decent, but the cardio equipment seemed outdated. This could definitely be improved to match the hotel's overall quality.

Eugene

United States of America, January 2025

7.0/10

I had a great overnight stay at this hotel. The room arrangement was perfect for my family, with separate living space and bedroom. While the staff were excellent and parking was free, the dining options could improve as breakfast isn't included, and the pool is quite small. Overall, I would consider staying here again for the room setup.

Rooms

8.0

The room was spacious and had a fantastic layout, with a separate living room and bedroom. It also featured two balconies with nice views, although the balcony floors were in need of repair.

Service

Location

Dining

7.0

Dining at Char had excellent service, but the food was a bit salty. The menu items were priced on the higher end for the quality.

Facilities

6.0

The pool was on the small side and there was no hot tub, which was a bit disappointing.

Anthony

United States of America, December 2024

9.2/10

The Strathallan is a wonderful hotel that offers a clean, modern atmosphere with exceptional staff and excellent dining options. While the lobby can get a bit busy due to the bar and restaurant, it wasn't a deal-breaker. The location is fantastic, close to various attractions, although parking can be a bit of a hassle. Overall, this place offers great value for money and is perfect for special occasions or a luxurious getaway.

Rooms

9.0

The suite we stayed in was spacious and well-appointed, featuring a large living area, a comfortable king-sized bed, and an impressive bathroom with a rain shower. Everything was clean and comfortable, although the couch bed could use more support.

Service

10.0

The staff was incredibly friendly and went out of their way to accommodate our needs, even moving my room for a better view. Their warmth and efficiency made the stay feel special.

Location

9.0

The hotel is conveniently located just a short distance from various downtown attractions, making it easy to explore Rochester without needing to drive too much.

Dining

10.0

Dining at the hotel was a highlight, particularly the steakhouse, which offered meals comparable to high-end NYC restaurants. Despite not being cheap, the quality and ambiance made it worth every penny.

Facilities

8.0

The facilities include a lovely spa across the street and a vibrant lobby bar. However, I wish the spa was more conveniently located within the hotel.

Robert

United States of America, November 2024

7.0/10

I recently stayed at this hotel for a weekend and while it has some great features, there were definitely some frustrations. The rooms were clean and comfortable, but the mattress in my room was sagging, which affected my sleep. The staff was friendly, and the location was ideal for local attractions, but the unexpected power outage and miscommunication regarding the room service left a bad taste in my mouth. Overall, I expected more for the price.

Rooms

6.0

The room I stayed in was clean and comfortable, but the mattress was old and sagged, which really affected my comfort.

Service

7.0

The staff was very friendly and helpful, but there was a significant delay in addressing our concerns about the phone and the power outage.

Location

9.0

The hotel's location is perfect for visiting local attractions like the museum and downtown Rochester; it couldn't be more convenient.

Dining

7.0

I didn't get a chance to fully enjoy the dining options, but I heard good things from other guests about the restaurant's offerings.

Facilities

6.0

The hotel has decent facilities, though I can’t comment too much since my experience was overshadowed by the outages.

Lucy

United States of America, November 2024

9.0/10

I had an incredible experience at this hotel during my son's wedding weekend. The staff was exceptional, the location was perfect, and the facilities are top-notch. The only downside was some issues with the air conditioning units in our rooms that let in smoke from the restaurant. Overall, I can't wait to return for another stay!

Rooms

8.0

The rooms were spacious and inviting, featuring comfortable beds and nice balconies. However, we had a troubling experience with the AC units sucking in smoke from the restaurant.

Service

10.0

The management and staff truly went above and beyond. Jordan, who coordinated the wedding details, was fantastic and made sure everything was perfect.

Location

10.0

The hotel is in an ideal location, conveniently next door to the wedding venue, making it super easy for all guests.

Dining

8.0

The food was delicious at the restaurant, and the rooftop bar with outdoor seating was a fantastic experience. However, the smoke issues from the kitchen did affect our enjoyment.

Facilities

9.0

The hotel boasts a beautiful restaurant and a rooftop bar that enhance the overall ambiance and experience.